Terms of Service | NEITHÉ ATELIER

Welcome to Neithé Atelier. By accessing or using our website (the “Site”), you agree to be bound by the following terms and conditions. Please read these Terms of Service (“Terms”) carefully before making a purchase or using our services. If you do not agree to these Terms, you must not use our Site.

1. General Information

1.1 Neithé Atelier is a luxury fashion brand specializing in minimalist garments crafted from high-quality materials, including silk, linen, and cotton.

1.2 These Terms apply to all users of the Site, including without limitation users who are browsers, customers, merchants, or contributors of content.

1.3 We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. It is your responsibility to check for updates periodically.

2. Eligibility

2.1 You must be at least 18 years old or the age of majority in your jurisdiction to purchase products from Neithé Atelier.

2.2 By agreeing to these Terms, you represent that all information you provide is accurate and complete.

3. Purchases

3.1 Product Descriptions: We strive to ensure the accuracy of product descriptions, but minor variations may occur due to the handmade nature of our garments.

3.2 Pricing: All prices are listed in AED and include applicable taxes unless otherwise stated. Shipping costs are calculated at checkout.

3.3 Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

3.4 Payment: We accept major credit cards, debit cards, and other payment methods listed at checkout. All payments are processed securely.

4. Shipping and Delivery

4.1 Shipping Locations: We ship globally unless otherwise stated.

4.2 Delivery Times: Estimated delivery times are provided at checkout and may vary depending on your location. Delays caused by customs or unforeseen circumstances are not the responsibility of Neithé Atelier.

4.3 Customs and Duties: For international orders, the customer is responsible for any customs duties or taxes imposed by the destination country.

5. Returns and Refunds

5.1 Eligibility for Returns: Please refer to our detailed Return Policy for specific conditions and timeframes.

5.2 European Union Customers: In compliance with EU regulations, you have the right to cancel or return your order within 14 days of receipt, for any reason, without justification. Items must be returned in original condition, as outlined in the Return Policy.

5.3 Refunds: Refunds will be processed within 14 days of receiving the returned item and will be issued to the original payment method.

6. Intellectual Property

6.1 All content on this Site, including but not limited to text, images, logos, and designs, is the intellectual property of Neithé Atelier or its licensors and is protected by copyright, trademark, and other applicable laws.

6.2 You may not reproduce, distribute, or use any of our content without prior written consent.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Neithé Atelier shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

7.2 Our total liability for any claim arising out of your use of our Site or products shall not exceed the amount you paid for the relevant product.

8. User Conduct

8.1 You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site.

8.2 You are prohibited from transmitting any malicious software, viruses, or harmful code that may disrupt the Site’s functionality.

9. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms are governed by the laws of the [United Arab Emirates] without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.